If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Optus calls each dedicated support team a “community of experts”. 0 Kudos Reply. For your benefit, you can always choose the moment to choose the best optus mobile broadband plan for yourself. Those include Google, Samsung, … You can always request an extension through your MyOptus app, MyAccount or by SMSing Menu to 9999. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Optus mail to meet your demands. Find a Store. All the contents are represented only for information purposes. See business transparency Write a review Write a review … *Most recently... Hi, I’ve currently beeen facing some financial hardships. Highlighted. BB1. To make optus sim activation, you must have your account on the official website of Optus. Optus as a mobile operator has its own affordable plans for the Internet. In total, there are 2 ways to get in touch with them. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. *Since I have moved to Optus, I have had many problems. Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. If you are looking for Optus's best customer help page or faq or forum, this is the best entry point according to 99,198 GetHuman users … In the last 18 months, 99,198 customers have searched for Optus live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. Please let us know so we can keep sharing the best possible information with other customers. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). I go to the contact us page in my - 552386 I go to the contact us page in my - 552386 Home Blog Browse through our help and support articles or let us know what you are looking for. Optus is shifting every one of its customers to a new Community of Experts program, a significant transformation as the telco moves to slash churn, support calls and overall operating costs. Before you do, please check if there is a known reported outage in your area. Luckily, there is still a way to get a real human being to help you with your Optus customer service problem, and that's by calling them on the phone. Or is any of the information above inaccurate? So, Optus designed its own system called Optus webmail so that users of the provider can enjoy the best service and suffer no drawbacks. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back to you with a solution as soon as possible Let’s have a look at how it works and what it offers. GetHuman can then route you to the best phone or web information for your specific problem. Express your thoughts clearly and concisely. A technician came on Christmas Eve now have In... Last month advised that we could no longer get a $** bundle discount as our mobile and... Hi,* I have received my monthly mobile phone account this month of $***. One of the early questions about the model was the ratio of support staff to customers, which would give a rough indication of … Solved: Go to Solution. The latter can be easily downloaded from Google Play or App Store. I need to cancel my Sim as it was stolen out of the phone I no longer have either of th... You are AGAIN ttrying to charge me for a fee you waived MONTHS AGO. With the help of Webmail, you can easily access your e-mail via any computer (smartphone, tablet). petergdownload. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. Optus does not offer customer support through live chat. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and … If not, please Message Us here or from your My Optus app under the Help menu. Know any other ways to contact Optus? Find support contact options like chat, phone or email for your HP Products. Customer help on Optus home products and services. Optus, also known as yes, is Australia’s second oldest telephone company. The top articles will tell you about: It has not been active for two days. You can help. GetHuman always knows the way to live chat with a company like Optus when it's available. Means, to any wallet and opportunity. Optus phone plans presuppose acquiring a new phone apart from the SIM card. Re: Support and Live chat Appointment was last week and technician said that they would need more work out on the street. Sharing is what powers GetHuman's free customer service contact information and tools. optu s.com.au. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. I cannot get internet at home account number **** **** **** **. Do you agree with Optus's TrustScore? While Optus does not offer live chat, they do have a phone number. There is only 1 way to get customer help from them. All forum topics; Previous; Next; 2 Replies Highlighted. There are three plans for 15 — 25 — 50$ a month. Please keep sharing what you know about contacting Optus with GetHuman and keep sharing with others so we can together make customer service less frustrating. «post-paid» — a long … Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Got incontinence caused by Optus chat disconnections : … ‎01-09-2018 06:21 PM. optus chat support where do you go to enter chat support ‎12-05-2017 08:35 AM. Applied for transfer to NBN in November. Rather than being a virtual team construct, it is understood that each “community” or multi-disciplinary team will be physically co-located in one place – whether that is in Australia, India or the Philippines. This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. You can ask your questions on the official website or using My Optus app. Optus customer support When encountering an issue you need some help with, the first thing you can do is use Optus Help and Support articles. Like many operators, Optus pleases with various good bonuses and offers. Also possible is to purchase 1 GB for $4. Optus is set to assign every customer it has to a “dedicated” support team over the next six months, its latest attempt to stop calls being bumped from agent to agent for resolution. If you haven’t found any answer to your question in the Help and Support section, feel free to use the Optus chat live. Sport stars share their video chat calls in Optus' 'G'day a ... Optus live chat and phone sales reportedly letting Nexus 6P ... You can't make stuff like this up ... - Album on Imgur. Browse through the pages or enter your question in the corresponding field to make the search easy — optus.com.au/support. I did the initial work over the phone with a sales rep, … Luckily, there is still a way to get a real human being to help you with your Optus customer service problem, and that's by calling them on the phone. Regards . And we generally can provide talking points and tips to speed up the conversation and get a better result. I have contacted you by phone and been referred to livechat. Here are the carriers that will support Google Chat from the ... Optus: Offers, Reviews, and Contact Information. Find out how to check data usage, turn mobile data on or off and more. Solved! GetHuman and Optus have no relationship whatsoever. In the last 18 months, 99,198 customers have searched for Optus live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Please help us build better tools and information for consumers like you by sharing! The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … Optus calls each dedicated support team a “community of experts”. So, the packages for prepaid … Write a review. Here you can get information on the following topics: To use Optus chat online most efficiently, we recommend you follow a few tips. On the Optus app, there is a promotion for ** gb data at $**. Occasional Contributor Answered:(Go to solution) Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate; Live Chat I can not get any response from Live Chat. Optus app was updated today and said they would contact today to discuss order, but nothing as yet. Optus Internet Outage: Possible Causes and Solutions, Optus Recharge Number: Step by Step Instructions, Optus 5G Rollout: Coverage Map & Benefits. The Daily Plus plan provides for a 30 or 186 days expiry as well. Are you already getting the best deal? The reason why most customers are looking to chat with Optus - Mobile is because they have Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. This is the Optus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Find that information above. Peter Gillespie ‎12-05-2017 … Make use of the Optus chat support and let the customer service quickly deal with your problems so you can enjoy the benefits of the mobile network whenever you want. Voice your opinion today and hear what 594 customers have already said. There are pre-paid and post-paid SIM cards. The best phone number for Optus - Residential Sales is their 1300 301 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. While Optus - Residential Sales does not offer live chat, they do have a phone number. It's hard to tell if companies like Optus offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Honoured Contributor Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate; Re: optus chat support Here . If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. I am very upset. Visit this website optu s.com.au. 1.3. optu s.com.au. The reason why most customers are looking to chat with Optus is because they have Change plan, Technical Support, Billing and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. I've used Optus Live Chat recently and it was a pretty pleasant experience. Optus Daily Plus. Check your mobile network coverage or how to use roaming when travelling overseas. I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. Using this tariff, you’ll be charged $2 every day, with unlimited minutes and texts and 500 MB data for 24 hours. He said it would be sorted within the week. Optus prepaid mobile broadband. Re: how do I have a live chat Hey Davies0412 - very sorry for the late reply to your post. Find the help you need with Optus. Optus Help Pages: What to Know. Optus activate sim. The quality of your connection determines how much profit and... With new standards requiring new solutions, the fifth generation of... © 2020 The site isn't official. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. You can also find the nearest service centers, check repair status and more. View your usage, get billing support and much more with the My Optus app, download it here. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Call now and talk to a real, live person who can tell you what promotions you are missing out on. Be careful when choosing a tariff plan. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Optus Reviews 594 • Bad . Keep hitting SOMETHING ELSE to get to chat. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. We've provided the best phone number, along with our best information that we've sourced from other Optus customers and our free tool that helps you skip the waiting on hold part. Having introduced new Optus mobile phone plans, the provider offers a lot of new devices to select from. 0 … The official website or using My Optus app was last week and technician said that they would need work... Phone apart from the... Optus: offers, Reviews, and contact information and tools and articles. 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