Familiarizes employees across the Company with use of LMS, Partners with Regional L&D Managers to support development and maintenance of departmental curriculums, Works with external vendors to schedule and develop bespoke training, as applicable, Well versed in Sotheby's auction business and procedures, Fully conversant in Microsoft Office applications (Outlook, Excel, Word, and PowerPoint), Demonstrate comfort and willingness to learn areas of the auction business/processes, Have strong organizational and project management abilities, Be a self-starter with ability to multi-task, Have the ability to work independently and on a team, Have strong writing, editing and proofreading skills, Be able to prioritize, schedule and meet deadlines, Demonstrates a logical, linear thought process, Experience in navigating complex, global organizations, Interested in pursuing a career in L&D/Organizational Development, Knowledge of instructional design and blended learning techniques, Multimedia technology and authoring tools such as Captivate or other online training authoring tools, Classroom instruction and presentation/facilitation skills, Conduct a TNA to determine the Sales Capability needs, Design, develop and implement robust learning solutions aligned to the sales process, Evolve our competency framework and curriculum as required, Introduce innovative and engaging solutions to continual evolve the learning offering, Implement measures to determine effectiveness of training, Work with the Sales Exec to embed the Sales competencies through the recruitment, performance and development cycle, Facilitation of Sales programs where required, Strategic thinking with proven ability to build frameworks, curriculum and learning pathways, Experience in building blended learning solutions and is innovative in their thinking, Digital learning experience highly desirable, Strong L&D background with experience in sales, Flexible in nature and resilient to change, Experience in Financial Service is preferable, Ability to learn new content quickly and determine training objectives, Ability to identify, analyze and solve problems, Advanced interpersonal, collaboration and communication skills, capable of training employees in complex topics, making presentations to various audiences and interacting positively with employees at all levels, Advanced PC skills, with proficiency in utilizing Microsoft office products (Word, Excel, Outlook, PowerPoint, etc.) Responsibilities: Our learning and development specialist resume sample shows a few of the skills that are most common for the learning and development field. This includes classroom, remote training, small groups, and large groups, Evaluate the success of training programs using various types of formal and informal techniques. provides knowledge transfer sessions (train-the-trainer) and classroom facilitation as needed, Evaluates training effectiveness by using pre-test and post-test measures, interviews, and examining various records and reports; and recommends modifications to training, as appropriate, Works with Training Manager on administrative functions: Maintain accurate training records, online training calendar including all new-hire training, refresher training, and certification training scheduled in Phoenix, Boston and partner sites, Minimum 5 years progressive experience in learning and development (preferred combination of instructional design and delivery & facilitation experience), 2-4 years’ experience training in a Financial Services call center, Demonstrated ability to establish and maintain collaborative, cross-functional relationships at multiple levels, In-depth knowledge of adult learning principles, design methodologies and experienced application of instructional design processes, Experience with a variety of computer applications, i.e. ), Responsible for classroom participation and outcomes and ensuring learning objectives are met, Partner with management and subject matter experts to obtain desired training results for line of business leaders, Serve as a mentor and coach to assist with the trainees' continued learning, Partner with trainees and the trainees’ supervisors to determine training outcomes. It is the future we have in our mind when we see the speed of technology development. Excellent design skills, with experience developing a wide range of content to achieve successful face to face and blended learning outcomes. Consult with Business and HR leaders and provide them with tools and methodology to facilitate these actions, Leadership role within the wider HR team/function – Be a proactive partner and collaborator with other HR teams/stakeholders such as COE’s, Partner closely with the Talent COE to ensure corporate programs are implemented in the business and provide feedback to them on the needs of the business, Overall Performance Management -design strategies to drive performance and productivity outcomes to best position the BU for success, 10+ years of related experience in a professional role with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 6+ years experience; or equivalent experience, Experience designing and managing Talent Management programs/interventions, Experience consulting on or leading change management and org design projects, Proven ability to think globally and collaborate effectively with cross-functional stakeholders, Ability to think strategically, provide thought leadership and to translate abstract inputs into focused and effective plans, Strong focus on execution and proven drive for results. Participates in staff meetings and contributes to professional development in the department by sharing knowledge, Manage assigned standard workshops and/or programs and maintains currency of workshop content for area of specialization by updating and enhancing materials to incorporate new techniques for improved delivery of job knowledge to trainees, Prepares to instruct workshops by reviewing materials, practicing systems, creating visuals, testing equipment, rehearsing, obtaining advice and information from other instructors, preparing exercises, setting-up room and materials, making travel plans, and traveling to workshop locations, Excellent attention to detail and quality, Basic level proficiency with Adobe Captivate, Articulate or similar authoring tool, Basic level proficiency with Windows operating system, Excellent organizational and multitasking skills, Create a People Development and Learning Strategy that supports strategic business initiatives in alignment with the HR Talent Strategy, Architect and ensure a holistic development experience for employees (performance, learning, career development), Ensure development of young talent through experiential programs (Future Talent Program), Lead team of program managers to provide optimal customer experience and ensure quality of programs, Work with talent partners to define global ‘core’ and ‘non-core’. Develops knowledge and skills to continuously enhance training facilitation and curriculum design skills, and learns to instruct workshops in additional areas of specialization by observing and co-facilitating internal workshops and by attending internal and external workshops, Advises, contributes ideas, and participates in decisions regarding department operations including development of policies. Senior Learning and Development Consultant, Learning and Development Coordinator and more on Indeed.com An early career Senior Learning and Development Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $73,101 based on 80 salaries. Must be able to identify issues and problem solve, Networking skills to help get others to support the area's training activities, including the ability to encourage and improve the level of engagement within their teams, Presentation skills suitable to all types of training and mentoring (one-on-one coaching, in-the-field training, casual small group training, and formal stand-up instruction), A self-driven work ethic that is a positive role model for trainees, Bachelor’s Degree required. leadership skills, technology, business concepts, soft skills, etc. Contributes, Two years overall business experience with one year of insurance or L&D experience or equivalent technical experience related to L &D, Personal computer skills; A/V familiarity, Act as a point of contact for the corporate curricula, Handle scheduling, logistics, and facilitation associated with your assigned training program, Collect and analyze feedback to improve our training offerings, Use adult learning principles for instructional design, Serve as a key player in the selection and analysis of external training vendors to support the firm’s training needs, Serve as a training liaison for the business, consulting on their training needs, Occasionally supporting talent review sessions, Occasionally supporting leadership assessment, 0-2 years experience in HR/Learning role required, Bachelor’s degree required, Master is an advantage, Knowledge of HRIS, Learning Management Systems preferred, Self-motivated, eager to learn and to keep up to date with relevant industry trends and market conditions, Advanced in Microsoft Excel, Power Point and Word, Demonstrated multi-tasking and project planning skills are necessary, Proficiency in MS Office. Utilizes Lotus Notes for internal communications, Typically requires a High school diploma and 10 years relevant experience or bachelor's degree and 5 years relevant experience, Proficiency in curriculum and workshop design, and expertise in all training techniques used at the Bank, normally acquired through 5-10 years training facilitation experience, Certified to instruct in all core and advanced workshops in subject area of specialization or at least 5 years’ experience in instructing comparable workshops, Knowledge of basic business and banking terminology and concepts, Expertise in core knowledge area such as: credit and compliance; leadership and communications; operations; PC applications; products sales, and relationship management skills; or service skills, Knowledge of federal regulations, bank products, policies, and operating procedures normally attained through 3-5 years banking experience in bank operations, consumer credit and compliance, or sales of banking services, Excellent communication skills to present technical and complex concepts, Ability to effectively present information and respond to questions from groups of managers and employees, Excellent interpersonal communication and relationship development skills, Ability to operate VCR, television with remote control, calculator, LCD projector, and overhead projector, Familiarity with PC software including Windows, Word, Excel, PowerPoint, Lotus Notes, Internet browsing and search engine utilization, Delivers high value professional and skill-based training, Assesses applicability and value of course materials, Instructs participants in classroom and/or group sessions, Prepares curriculums including method, media and documentation to be presented, Develops concise content, methods and materials for training staff, Coordinates specific activities for team member training and development programs, Uses needs assessment tools to determine effectiveness of proposed training programs, Assists leadership in the development of solutions through organizational development and cultural and process-oriented perspectives, Works closely with leadership in the implementation of corporate policies related to organizational and team member development at the business unit level, Interfaces with functional management teams to assess training and development needs as well as effectiveness of established programs within a business unit, Directs initiatives and programs to assist with organizational change management, Mon-Fri daytime schedule. Develop programs using the most efficient and effective delivery medium that suits the course content. Understanding of Finance educational and development requirements, Bachelors in Communications/ Instructional Design/ Education, Finance or Accounting, Work with organization to understand training and development needs for specific business, performance issues and/or across employee groups and determine strategies to meet needs, Lead the design, development, implementation, and delivery of training curriculum, Develop testing and evaluation procedures. Strong complex project management skills and execution skills. This may include training at other call center sites within Operations, This role requires flexibility to travel up to 75% of working time during peak seasons, High school diploma or general education degree (GED), Minimum of 3 years' work related experience in Medicare insurance sales, Must possess strong facilitation skills in training development, curriculum design, course evaluations, and needs assessment, Demonstrate expert quantitative/technical skills for analyzing quality results and offering feedback to improve results, Demonstrate exceptional leadership, diplomacy, and coaching/mentoring skills, Must possess effective verbal and written communication skills, Demonstrate proficiency in processing and customer service functions, Proficient in Microsoft Office Suite (Word, Excel, Outlook), Works independently with little supervision, Ability to successfully complete HIPPA certification annually (Health), Demonstrate appropriate soft skills necessary for successfully supervising work unit, Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization, Candidates must be customer-oriented and able to effectively trouble shoot and resolve customer questions and concerns, Demonstrated integrity within a professional environment, Ability to adapt to new situations and learn, Ability to multi-task and manage several systems on a daily basis, Demonstrate excellent problem solving and decision making skills, High degree of dependability, motivation and flexibility, Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines, Associates or Bachelor Degree, or equivalent leadership experience preferred, 3 years of in-classroom training facilitation, Ability to type a minimum of 30 words per minute, Previous experience in insurance customer service with health, accident, life and any other supplemental health insurance products is preferred, Assists in conducting needs analysis on projects of all levels of complexity, Performs needs assessment for projects of low to intermediate complexity for supervisory/professional level audiences, Contributes on project teams in designing learning for all levels of complexity, Leads projects of medium complexity to design learning solutions for audiences up to and including supervisory/professional level learners, using adult learning practices and technologies appropriate to the needed outcome, Employs selected learning delivery techniques and/or technologies on projects of intermediate complexity for supervisory/professional level audiences, Participates in analyzing, selecting, and integrating technologies into the learning solutions, Delivers and maintains established learning and performance improvement solutions as designed for content of intermediate complexity for audiences up to and including supervisory/professional learners, Provides feedback to participants during application of knowledge, skills and attitudes, Maintains design and content of established learning solutions, Provides feedback to the design team on solutions’ effectiveness in changing behavior and achieving business results, Makes recommendations on modifications to solution design and content, Assists with measurement and evaluation of learning and performance solutions of all levels of complexity, Evaluates learning solutions of intermediate complexity for supervisory/professional level audience, Coaches supervisory/professional level learners to enhance their performance and is accountable for the improved results at the individual and team level, Utilizes, maintains, researches and/or recommends basic to intermediate learning technology tools, Provides technical support for learners and other facilitators as needed, Assists in the planning, testing and implementation of new applications, systems, processes and/or procedures, Assists in supporting organizational knowledge management infrastructure, Assists and serves as project team member on department and corporate projects, Work with Team Lead in planning and implementing strategies to meet identified objectives, Assess the training programs and activities to ensure they meet identified needs, Put in place innovative and relevant community development methods that promote the evolution of professional communities in relation to the common issues of the studio, Collaborate with Team Lead and/or SMEs to create and design training content, Develop a strong relationship with key members of various business communities within the studio, Facilitate collaborative sessions to maximize discussion and sharing information amongst key members in the community, Stay up-to-date on new trends and practices in video games as well as best practices within talent development, Draft budget estimates for training activities and follow up on and assign costs, Coach internal instructors and ensure their development, Implement a logistical process to facilitate the delivery of the training activities organized as part of the various programs, Carry out administrative and coordination tasks including but not limited to training event attendance, generating reports, maintaining LMS, and processing paper and electronic documents, Experience with developing and facilitating training sessions, Ability to develop and maintain a network of collaborators, Knowledge of the video game industry and passion for playing video games, Assist the L&D department in performing a wide variety of administrative duties including tracking, scheduling, and reporting, Work within a Learning Management System (LMS) to schedule training courses; produce reporting, perform maintenance and reset passwords, Work within a HRIS system to maintain, trace and produce reports on employee training and education experience, Schedule, assign and track courses and assignments for employee licenses and certifications, Write and update internal department procedures and communicate with department stakeholders to monitor and update overall bank procedures, Organize stakeholders of training content to keep the material up-to-date, accurate and compliant, Monitor training effectiveness using attendee follow up communication and surveys, Respond to and resolve internal team member requests in an efficient and courteous manner at all times. 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